Remote Support Service | Hybrid Media Education

Put your IT in safe hands with our Remote Support Service

Put your IT in safe hands with our Remote Support Service

Our Remote Support Service is for an organisation that may not have the expertise internally or the budget to employ an expert. That’s why our reliable and friendly team of experts can give you the reassurance to be able to pick up the phone and have any ICT issues resolved quickly and efficiently. By using a comprehensive yet secure Remote Tool, this allows to see exactly what the issue is with a guaranteed resolution the minute we remote in.

Our support packages don’t end there. We offer multiple levels of services, no matter the budget we’re here to assist and provide a complete transparent service. This ranges from the following;

Looking for a On-Site IT Engineer?

Our approach is simple; we listen to your challenges and then design and implement a solution that’s exactly right for your organisation.

Enhance your existing IT infrastructure so you can focus on what matters most to you. Whether you’re upgrading from a legacy system to improving your data compliance. Our Managed IT services are here to help you achieve this – so you can focus on the other tasks that are important to your organisation.

IT problems can cause endless headaches, especially within an organisation with multiple devices, from iPads, laptops and workstations. That’s why we offer a wide range of services that meet a wide range of needs, including; DaaS (desktops as a service), Managed Security
(Smoothwall Management), Managed Network, identity management and access management.

Why HME?

We pride ourselves on a completely transparent and unbiased view of supplying managed IT services, right from the nuts and bolts to sophisticated servers, networks, software and IT infrastructure.
By engaging with clients and providing IT consultancy services to many types of organisations of all shapes, sizes and types – with a fantastic range of innovative skills that brings demonstrable value to our clients.
It is an investment in your own organisation to ensure that IT foundations are as solid and supportive as possible.